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How We Handle Your Information

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep the lobby secure. This policy explains what we gather, how we use it and how you can request changes or deletion.

Account dataPayment recordsDevice logsCookie preferencesContact history

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What This Policy Covers

bdji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We process personal data to operate bdji where local law and eligible regions permit it. When you create an account we collect your mobile number, email and chosen username. Payment data—bKash account details, Nagad transaction IDs, Rocket references—is logged to reconcile deposits and withdrawals; we do

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not store your mobile wallet PIN. Device information includes IP address, browser type and screen size so we can detect unusual login patterns and optimise the mobile interface. Cookies track your session state, language preference and which lobby sections you visit most; you can disable non-essential
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cookies in account settings without losing core functionality. We share payment details with our processor to clear bKash and Nagad transactions, and with our game providers to credit slot spins and live-table bets to the correct account. We do not sell your data to third parties.
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Support chat logs are kept for six months to resolve disputes and improve responses. You can request a copy of your data, ask us to correct errors or delete your account by contacting the support team listed below. Retention periods depend on local regulatory requirements and
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the need to investigate fraud; inactive accounts are anonymised after two years. Access to this service depends on your jurisdiction; if online gaming is restricted where you are, do not register.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY QUESTIONS

Reach the Privacy Team

If you want to see what data we hold, correct an error or delete your account, contact us through any of these channels. The privacy team reviews requests within five business days and walks you through the process.

Team online

Live chat

Open the chat bubble in the bottom corner and type 'privacy request'. An agent will confirm your identity with your registered mobile number and guide you through the data-access or deletion form.

Email support

Send your request to the support address shown in account settings. Include your username and registered mobile number so we can verify the request. Expect a reply within two business days with next steps.

Account settings

Log in, navigate to Privacy Controls and submit a data-access or deletion request directly. You will receive a confirmation email once we start processing it, usually within 24 hours.

DATA SECURITY

How We Protect What You Share

Every bKash, Nagad and Rocket transaction runs over encrypted connections. Account passwords are hashed so even our own team cannot read them. Device fingerprints flag unusual login locations and trigger an OTP check to your mobile. Below are the four pillars of how we handle your information securely.

Encrypted transfers

Deposit and withdrawal requests travel through SSL so no one between your device and our server can intercept payment details. The same encryption covers login credentials and session tokens when you switch from the mobile browser to the app.

Cookie controls

Essential cookies keep you logged in and remember your currency preference. Analytics cookies track which game categories you open most; you can disable these in account settings without losing deposit or withdrawal functionality.

Data retention

Transaction logs are kept for two years to comply with payment-processor requirements and investigate disputed bets. Chat transcripts are stored for six months. After that window closes we anonymise or delete the records automatically.

Access requests

You can download a copy of your account data, payment history and support tickets at any time. The export arrives as a JSON file within 48 hours. Deletion requests are honoured once we close any open disputes or withdrawal queues.

Privacy Policy FAQ

We ask for your mobile number, email address and a username. When you deposit via bKash or Nagad we log the transaction ID and timestamp to reconcile your balance. No wallet PINs are stored.

Yes. Contact support or use the data-access form in account settings. You will receive a JSON export of your profile, transaction history and chat logs within 48 hours, subject to identity verification.

Transaction logs are retained for two years to meet payment-processor requirements and resolve disputes. After that period we anonymise the records so they cannot be traced back to your account.

We share payment details with our processor to clear bKash, Nagad and Rocket transactions, and with game providers to credit bets. We do not sell your data to advertisers or unrelated third parties.

Yes. Submit a deletion request through live chat, email or account settings. We will close your account and remove personal data once any pending withdrawals are processed and open disputes are resolved.

Essential cookies keep you logged in and store your language preference. Analytics cookies track lobby usage to improve the interface. You can disable analytics cookies in account settings without affecting deposits, withdrawals or gameplay.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesbdji Casino InfoAbout Us

How We Handle Your Information

Reach the Privacy Team

Live chat

Email support

Account settings

How We Protect What You Share

Privacy Policy FAQ

01 What personal data does bdji collect when I register?

02 Can I see what information bdji holds about me?

03 How long does bdji keep my payment records?

04 Does bdji share my data with third parties?

05 Can I delete my account and all associated data?

06 What cookies does bdji use and can I disable them?

Privacy Policy

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